Click here for full details on the 4-part series
Understanding and Managing Risk
The effective management of risk depends critically on what your people (including your safety people) understand risk to be. Misconceived ideas about risk can lead to wasted money and effort trying to manage risk - and worse, it can lead to unanticipated side effects and even greater risk. If you see risk as a kind of unconfined energy that might harm people, then you can put barriers between people and that source of harm.
In this masterclass you will learn how this can backfire if the barrier is a social one, and can easily get circumvented if your processes aren’t simple, linear or sequential. Also, a barrier doesn’t help if your risk consists of a gradual drift toward failure and a continuous re-negotiation of what your organisation will accept under cost and efficiency pressures. If you see risk as worker non-compliance or other behavioural problems, then you might put behavioural controls, surveillance or performance management in place. This, however, does nothing to improve the error-tolerance or error-resistance of the tools, tasks and organisation your people work with, and can leave behavioural traps firmly in place. It also hampers your people’s adaptive capacities that your organisation undoubtedly relies on to get stuff done on the frontline.
The Sidney Dekker masterclasses will be recorded. However:
Zoom Webinar
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Best wishes,
Margaret van Schaik
WISE Chair