Events FAQ

Yes, we allow non-members to attend two free branch events before asking them to become a member if they wish to continue attending.

For paid events, you will need to pay the non-member price to be able to attend. Alternatively, you can sign up as a member and then register for the event at the member price.

Visit our Events webpage to see all events, webinars, forum meetings, special interest groups, WISE and ESL meetings. You can filter these to view online events, or events in your local area. You can also see upcoming events for your local area under your Branch webpage (Home/Branches).

If you are an NZISM member, login to your members area. Select the event you’d like to attend from the listed events, then click the Register button and follow the instructions on screen.

Non-members will only be able to register for a limited number of events and will be required to either pay the higher non-member price, or become a member to pay the member price.

This feature is for internal use only. As long as you are registered and your ticket appears under Dashboard > My Events, your attendance is already confirmed. No further action is required.

If you are an NZISM member, please login to your members Dashboard, and view My Events. The events that you’re registered to attend should be listed on this page. For free events, open your ticket, and delete.

For paid events please refer to the Event Terms & Conditions. If you are within the cancellation policy period, please request a refund by emailing admin@nzism.org, you will not be able to delete these tickets from your Dashboard.

Refunds will be issued in accordance with the following timeline:

Cancellation                            Refund

30 days or more prior to the event         100% of registration fee

Between 29 and 14 days prior to the event  50% of registration fee

Between 13 and 7 days prior to the event    25% of registration fee

Less than 7 days prior to the event           No refund available

Please refer to the Event Terms & Conditions. If you are within the cancellation policy period, please request your refund by emailing admin@nzism.org.

We try to be accommodating about refunds, however NZISM is a not-for-profit organisation and we run all events on a break-even basis to make them as affordable as possible to members. Where we incur costs in advance, we may not be able to provide a refund for late-notice cancellations or no-shows.

Refunds will be issued in accordance with the following timeline:

Cancellation                                                                Refund

30 days or more prior to the event         100% of registration fee

Between 29 and 14 days prior to the event  50% of registration fee

Between 13 and 7 days prior to the event    25% of registration fee

Less than 7 days prior to the event           No refund available

If the “Add to Calendar” button downloads a file but does not open automatically, follow these steps:

  1. Click “Add to Calendar” and allow the file to download
  2. Open your Downloads folder
  3. Locate the downloaded .ics file
  4. Right-click the file and select Open with → Outlook (classic)
  5. The event will open in Outlook — click Save & Close

If this does not work the first time:
You may need to set Outlook (classic) as your default app for .ics files:

  • Go to Settings → Apps → Default apps
  • Scroll to the bottom of the page and select “Choose defaults by file type” (this is easy to miss)
  • Related settings: Chose defaults by file type
  • Find .ics and set it to Outlook (classic)

Once this is set, events should open directly going forward.