Accounts & Invoicing FAQs

If you are a NZISM Member, login to the Member Portal then navigate to My Settings, then My Invoices where you can download or view past invoices.

If you are not a NZISM Member, please log a ticket through the Service Desk, or email admin@nzism.org, and include the invoice number, your full name and the email address to send the invoice to.

You can enter a PO to your order at checkout by entering it into the Purchase Order field in the payment box. In the Payment box, locate the Purchase Order field directly under 'Due Date'. Click on edit next to the 'Purchase Order' field. Enter text and/or numbers, save.

To add a PO to an existing invoice, refer to 'How do I add a PO / Purchase Order to my invoice?'

To add your PO to an existing invoice:

  1. Log in to the Member Portal.
  2. Navigate to My Settings > My Invoices.
  3. Open the invoice you need.
  4. Enter your PO or Reference in the Purchase Order field.
  5. Save your changes.
  6. Reopen the invoice and click Download Invoice.
  7. On the downloaded PDF, your PO appears just below the address field.

Please log a ticket through the Service Desk, or email admin@nzism.org, to request a new invoice. Remember to include invoice number, full name, email address and billing name or billing address to add to the invoice. We will email a copy of the amended invoice to you.

To make sure your address is correct in the future, you can set up multiple addresses in My Settings and select your preferred address to appear on future invoices.