Accounts & Invoicing FAQs

If you are a NZISM Member, login to the Member Portal then navigate to My Settings, then My Invoices where you can download or view past invoices.

If you are not a NZISM Member, please log a ticket through the Service Desk, or email admin@nzism.org, and include the invoice number, your full name and the email address to send the invoice to.

You can enter a PO to your order at checkout by entering it into the Purchase Order field in the payment box. In the Payment box, locate the Purchase Order field directly under 'Due Date'. Click on edit next to the 'Purchase Order' field. Enter text and/or numbers, save.

To add a PO to an existing invoice, refer to 'How do I add a PO / Purchase Order to my invoice?'

To add your PO to an existing invoice:

  1. Log in to the Member Portal.
  2. Navigate to My Settings > My Invoices.
  3. Open the invoice you need.
  4. Enter your PO or Reference in the Purchase Order field.
  5. Save your changes.
  6. Reopen the invoice and click Download Invoice.
  7. On the downloaded PDF, your PO appears just below the address field.

Many members have their memberships paid by their employer.

To add your company name to your invoice, you firstly need to add the company name and address to your profile, then select it as your preferred address for billing:

  1. Log in, then go to My SettingsAddresses.
  2. Select New and add your company name and address - a preview of how this looks on your invoice is shown in the box on the right-hand side.
  3. You can add, edit, or delete multiple addresses as needed.
  4. Make the address your preferred address (click the blue button 'Make Preferred Address'). Your preferred address is automatically used for all invoices.

If your invoice has already been created, go to Invoices, open the invoice, and download it again. The invoice will now display your updated preferred address.

If your company has a corporate/bulk membership arrangement with us, the company address will already be marked as the default billing address and membership are managed by your designated company Admin. For more information on this, email us at admin@nzism.org.


If your invoice was created with the incorrect address:

Log in, then go to My SettingsAddresses.

Add or update the preferred address, then save.

Go to Invoices, open the invoice, and download it again. The invoice will now display your updated preferred address.