Practical Co-Design Skills

Too often, improvement efforts are designed without the input of the people closest to the work — leading to solutions that don’t stick, don’t fit, or don’t address the real issues.

This webinar teaches you how to involve workers in the improvement process, ensuring solutions are realistic, effective, and grounded in actual work. You’ll learn how to bring teams together, frame conversations in a way that promotes creativity rather than defensiveness and avoid the pitfalls of fixing the person instead of improving the system.

You’ll gain hands-on tools for facilitating collaborative problem-solving sessions that generate better ideas and stronger buy-in. 

You’ll learn how to gather practical insights, turn them into improvement options, and ensure the people who will live with the changes have a meaningful voice in shaping them. 

These skills will make your improvement efforts more effective and better aligned with how work is truly performed, preparing you to learn from work more deeply in Quarter 3.