Capability Advancement Programme (CAP)

with Georgina Poole

NZISM is delighted to present members with the opportunity to work with Georgina on the Capability Advancement Programme (CAP). The programme is a premier development pathway designed to elevate the capability, confidence, and effectiveness of health and safety professionals in Aotearoa New Zealand.


Georgina Poole

Georgina Poole is a globally sought-after health and safety leader, keynote speaker, and doctoral researcher in Safety Science with 17+ years’ experience helping organisations improve safety and performance by changing what sits behind outcomes: decisions, trade-offs, and the systems that shape everyday work.

She is the co-founder of Event Learning Australia and the host of Leading Safely—streamed in over 100 countries. Known for thought-provoking, practical insights, Georgina challenges organisations to move beyond surface-level fixes and toward learning that is strong enough to change how work is designed, led, and supported. She works directly with world-leading Safety Science academics on multiple projects and is trusted for translating contemporary research into operational reality—without jargon, theatrics, or blame.

Her work spans incident investigations and learning-focused reviews, embedded discovery in operational environments, training and capability uplift, facilitation, executive coaching and mentoring, and the design and improvement of safety documentation, standards, and management systems.

Georgina co-authored Random Noise – Measuring Your Company’s Safety Performance with Professor Sidney Dekker.

Capability Advancement Programme overview

The Safety CAP – Capability Advancement Programme is a structured development pathway designed to build the practical skills, mindset and capability required for modern safety practice.

Across nine webinars, four full-day workshops, and monthly coaching calls, participants will learn how to understand work more accurately, have richer learning conversations, generate meaningful operational insight, and influence organisational decision-making.

This programme is designed for safety professionals at any stage in their career. No prerequisite knowledge is required. Each component builds progressively, moving participants from foundational understanding to practical engagement, and finally to strategic influence and organisational impact.

The Safety CAP is interactive, practice-focused, and grounded in the real challenges facing safety practitioners today.


Key outcomes

By the end of the programme, participants will be able to:

  • Understand how work is shaped by system conditions
  • Create open, honest learning conversations
  • Engage with workers to learn about the realities of work
  • Identify patterns, weak signals, and system-level insights
  • Communicate findings in ways that influence decisions
  • Design practical, sustainable improvements that strengthen work
  • Build trust, credibility, and professional impact

You will walk away with a practical, modern capability set that elevates your professional confidence and enhances the value you can bring to organisations and workers.


Pick'n'mix

You can either maximise benefit by following the whole CAP programme - or you can pick'n'mix specific elements to suit your development needs. The only proviso is you need to enrol for at least one workshop before attending any of the online coaching sessions.

Webinars

The suite of nine CAP webinars are NZISM MEMBER ONLY - and are FREE to members.

If you are not currently an NZISM member, we encourage you to join our community. (You are then also eligible for member-priced workshop tickets.)

Registrations are open for your first three FREE webinars

Thur 19 March 12pm

Why work doesn't go to plan: Understanding how real work happens


Thur 9 April 12pm

Hidden factors behind safe work: How system conditions shape performance


Thur 14 May 12pm

Conversations that count: How to ask questions that reveal the real story


Thur 4 June 12pm

Creating the conditions for honesty: Trust, psychological safety & safe dialogue


Thur 9 July 12pm

Solving problems with people not to them: Practical co-design skills


Thur 13 Aug 12pm

How to learn about work: Engaging teams to understand the realities they face


Thur 3 Sept 12pm

What good days teach us: Learning from success to strengthen the system


Thur 8 Oct 12pm

From insights to intelligence: Making sense of what workers tell you and turning it into action


Thur 5 Nov 12pm

Influencing decision-makers: Translating work insights into better choices and sustainable change


In-person workshops

Venues will vary throughout the Auckland area


Each intensive, hands-on workshop builds on CAP's four pillars or themes providing a deeper, experience-based learning environment:

1. Workshop 1 — Becoming a Systems Thinker: Seeing how work really happens.
(In this first workshop we are also trialling an online option for those outside of Auckland.)

2. Workshop 2 — Learning Conversations & Trust-Building: Creating insight through dialogue

3. Workshop 3 — Learning About Work Through Engagement: Generating operational intelligence

4. Workshop 4 — Influencing Change & Strengthening Organisational Safety: Turning insight into action

Each workshop can stand alone - and you are invited to attend any or all. (Note: only people who buy a workshop ticket are eligible to attend the group coaching sessions.)

Non-member tickers are also available so offer the opportunity to your team, too.

Registration is open for your first immersive workshop, in Penrose.

Fri 17 April

Becoming a Systems Thinker: Seeing how work really happens


Fri 12 June

Learning Conversations & Trust-Building: Creating insight through dialogue


Fri 11 Sept

Learning About Work Through Engagement: Generating operational intelligence


Fri 13 Nov

Influencing Change & Strengthening Organisational Safety: Turning insight into action


Group coaching sessions

If you have booked a workshop, you can secure ongoing support via Georgina's online group coaching sessions. (You only need to have booked one workshop to be eligible for all coaching sessions.)

There are eight sessions throughout the year:

  • 23 April 2026
  • 28 May 2026
  • 18 June 2026
  • 30 July 2026
  • 27 August 2026
  • 24 September 2026
  • 22 October 2026
  • 19 November 2026

These sessions will provide direct support to deepen learning, troubleshoot challenges, and help you apply programme concepts to your own workplace. They strengthen understanding and create a community of practice.

We hope you will take the opportunity to join us for this exceptional opportunity!