11
Auckland: Practical Applications for HOP: Developing Operational Excellence
You can be safe without being operationally excellent, but you cannot be operationally excellent without being safe!
It is time to de-silo safety by understanding the systems, models, processes, and tools that make the science of error management practically applicable in all areas of your operation.
Understand how to connect safety, quality, production, maintenance, engineering, environmental, and psychological safety through the practical application of human and organisational performance (HOP) principles.
Learn the leader's knowledge, language, and behaviours that can immediately start to transform how your organisation works and learns.
Specific topics to be covered:
- Understanding the definitions that shape performance
- Changing HOP principles to leader behaviours
- Systems, models, and tools that improve performance
- Using the Essential Leadership Cycle
- Understanding deviations and adaptability
- The better questions to ask
- Where to go from here - what can I do starting today
Arrival tea or coffee and morning tea will be provided.
Parking: There is plenty of free, onsite parking.
Included in the price - these added value extra's from Fisher Improvement Technologies (FIT):
1. FIT's Pocket guide
A pocket guide for you to follow along with during the session. This serves as a portable primer/reminder of the key concepts and practical applications covered to use in your conversations in your organisation.
2. Free access to one selected paid online course (FIT Online)
Attendees will receive free access to an online course that are normally paid, for example: A “write better procedures” online course (normally around $300 USD).
3. Access to FIT Online video library
Attendees will also receive access to FIT Online, which has roughly: - Circa 30 online courses at different levels, and - Around 200 short 2–5 minute videos on HOP and related topics. This is positioned as ongoing support and reinforcement, not a one‑off “grenade and leave” session.
Your presenter:
Rob Fisher is a pioneer in the practical application of Human and Organisational Performance, and all aspects of Operational Excellence and Process Safety. He has a globally recognised capability to integrate the science of error and make it understandable and usable in day-to-day life. He has been involved in developing multiple industry international standards for error management, incident analysis, and effective procedures. Rob is a sought-after executive mentor, speaker, and trainer who engages and educates both locally and internationally. Rob is the author of the best-selling book “Understanding Mental Models" and host of the popular “Essential Leadership Cycle podcast”.
By registering, you accept our Terms & Conditions.