How emergency response works—and where safety fits

In high-pressure emergency environments, clarity of roles, structure, and safety is critical. In this session, Karen provides a practical overview of New Zealand’s Civil Defence Emergency Management (CDEM) framework and the Coordinated Incident Management System (CIMS), exploring how incidents are structured, led, and coordinated. She will also highlight the role of key agencies and provide insight into how the safety function operates within both lead and support organisations during real-world events.

• What is CIMS    (Coordinated Incident Management System)?
      A practical overview of how CIMS provides the framework for managing incidents in New Zealand.
• Understanding the CIMS      Structure
      Key roles, functions, and how coordination is achieved during an emergency response.
• Types of CDEM Events
      The range of emergencies managed under CDEM—from natural disasters to complex, multi-agency incidents.
• Lead Agencies in CDEM
      Who leads what, and how responsibilities are assigned depending on the type of emergency.
• The Role of NEMA
      Understanding the National Emergency Management Agency’s role in leadership, coordination, and support.
• The Safety Function in CIMS
      Where safety sits within the structure and why it is critical to operational success.
• What the Safety Function Delivers
      Real-world examples of what safety advisors and teams are required to do during an incident.
• Lead vs Support Agency – What’s the Difference?
      How the safety role shifts depending on whether your organisation is leading the response or supporting another agency.